Have you ever had a key person leave, and no one really knew all the work they do and how they will survive without them? Or are you experiencing “floating leaders” or “floating work”? The good news is, what feels like a major issue, is really just misaligned expectations that can be cleared up pretty quickly.

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Business leaders need more than month-end reports showing history. They need to know what to do during the month to influence the future outcomes, i.e. what IS the dial that needs to move (what to measure), and what to DO to move the dial. These are called leading indicators. Watch this short video to learn more.

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How can you as a business leader ensure that each employee is able to articulate the core values of the organisation in a conversation? Learn 10 practical ways to reinforce the core values of your business.

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